--- title: Brightmetrics for Mitel description: Discover everything Brightmetrics analytics and reporting has to offer your Mitel call center. Click to learn more! --- [![brightmetrics-logo](https://pages.brightmetrics.com/hs-fs/hubfs/Brightmetrics_October2019%20Theme/Images/brightmetrics-logo.png?width=300&height=74&name=brightmetrics-logo.png "brightmetrics-logo")](https://brightmetrics.com) # Brightmetrics Analytics and Reporting for Mitel Get More From Your Call Center Data With Brightmetrics™ gain critical insights into how your customers are feeling about their experience with your company. Use the power of our analytics and reporting tools to improve your call center performance and make better data-driven business decisions. Servicing Mitel's entire product suite - Mitel MiVoice Connect, Mitel MiContact Center, and now, Mitel MiVoice Business - access the metrics you need to reach your customer experience goals. Find out what's happening in your call center with just a few clicks. Schedule a demo with our team today!   [![Schedule a Free Demo](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/6444126/44798ba0-362c-40ac-a347-e2a8dccf2262.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/6444126/44798ba0-362c-40ac-a347-e2a8dccf2262) ![call center agent - vertical](https://pages.brightmetrics.com/hs-fs/hubfs/call%20center%20agent%20-%20vertical.png?width=450&height=736&name=call%20center%20agent%20-%20vertical.png "call center agent - vertical") ## What Our Customers Are Saying ![Attractive woman working in office on laptop-1](https://pages.brightmetrics.com/hs-fs/hubfs/Attractive%20woman%20working%20in%20office%20on%20laptop-1.jpeg?width=1000&height=667&name=Attractive%20woman%20working%20in%20office%20on%20laptop-1.jpeg "Attractive woman working in office on laptop-1") "Having a Mitel UC environment is tricky, and often, I feel like I am flying blind. Brightmetrics has saved us SO many troubleshooting hours. It's not just for reporting; it is also instrumental in troubleshooting call flows (using their call flow mapper) as well as general reporting. I have told at least a dozen people that they need this to make Mitel a success." Administrator in Banking |G2 Reviewer --- ![Customer service representative wearing a headset at the office](https://pages.brightmetrics.com/hs-fs/hubfs/Customer%20service%20representative%20wearing%20a%20headset%20at%20the%20office.jpeg?width=1000&height=659&name=Customer%20service%20representative%20wearing%20a%20headset%20at%20the%20office.jpeg "Customer service representative wearing a headset at the office") "I just love how easy it is to be able to create on-demand reports so I can see how my team is doing on a day-to-day basis." James C. |Staker Parson SWF Dispatch ![Portrait of a smiling business woman with an afro in bright glass office](https://pages.brightmetrics.com/hs-fs/hubfs/Portrait%20of%20a%20smiling%20business%20woman%20with%20an%20afro%20in%20bright%20glass%20office.jpeg?width=1000&height=667&name=Portrait%20of%20a%20smiling%20business%20woman%20with%20an%20afro%20in%20bright%20glass%20office.jpeg "Portrait of a smiling business woman with an afro in bright glass office") "Very easy to build and modify dashboards, schedule automated delivery and drill down into reports, as needed." Goldie M. | Adaugeo Healthcare Solutions ![Happy manager standing with his arms crossed](https://pages.brightmetrics.com/hs-fs/hubfs/Stock%20images/Happy%20manager%20standing%20with%20his%20arms%20crossed.jpeg?width=1000&height=667&name=Happy%20manager%20standing%20with%20his%20arms%20crossed.jpeg "Happy manager standing with his arms crossed") "Brightmetrics makes dealing Mitel easy to deal with from a reporting perspective, which is no easy task!" Thom H. | HexArmor ![Demo dash](https://pages.brightmetrics.com/hubfs/Demo%20dash.png "Demo dash") ![Demo abs](https://pages.brightmetrics.com/hs-fs/hubfs/Demo%20abs.png?width=2400&height=1350&name=Demo%20abs.png "Demo abs") ## See How Easy It Is to Get Started! ![Mitel and Brightmetrics logo](https://pages.brightmetrics.com/hs-fs/hubfs/social-suggested-images/i.ytimg.comvihAwW-CJJGawmaxresdefault-2.jpg?width=500&height=281&name=i.ytimg.comvihAwW-CJJGawmaxresdefault-2.jpg "Mitel and Brightmetrics logo") [![Brightmetrics white logo](https://pages.brightmetrics.com/hs-fs/hubfs/BM_Logo_BO_Horizontal%20White%20copy.png?width=200&height=52&name=BM_Logo_BO_Horizontal%20White%20copy.png "Brightmetrics white logo")](https://brightmetrics.com/) 5341 Old Redwood Hwy, Suite 420, Petaluma, CA 94954 info@brightmetrics.com