Brightmetrics Analytics and Reporting for Mitel

Get More From Your Call Center Data

With Brightmetrics™ gain critical insights into how your customers are feeling about their experience with your company. Use the power of our analytics and reporting tools to improve your call center performance and make better data-driven business decisions.

Servicing Mitel's entire product suite - Mitel MiVoice Connect, Mitel MiContact Center, and now, Mitel MiVoice Business - access the metrics you need to reach your customer experience goals.

Find out what's happening in your call center with just a few clicks. Schedule a demo with our team today!


Schedule a Free Demo

call center agent - vertical

What Our Customers Are Saying

Attractive woman working in office on laptop-1

"Having a Mitel UC environment is tricky, and often, I feel like I am flying blind. Brightmetrics has saved us SO many troubleshooting hours. It's not just for reporting; it is also instrumental in troubleshooting call flows (using their call flow mapper) as well as general reporting. I have told at least a dozen people that they need this to make Mitel a success."

Administrator in Banking |G2 Reviewer

Customer service representative wearing a headset at the office

"I just love how easy it is to be able to create on-demand reports so I can see how my team is doing on a day-to-day basis."

James C. |Staker Parson SWF Dispatch

Portrait of a smiling business woman with an afro in bright glass office

"Very easy to build and modify dashboards, schedule automated delivery and drill down into reports, as needed."

Goldie M. | Adaugeo Healthcare Solutions

Happy manager standing with his arms crossed

"Brightmetrics makes dealing Mitel easy to deal with from a reporting perspective, which is no easy task!"

Thom H. | HexArmor

Demo dash
Demo abs

See How Easy It Is to Get Started!

Mitel and Brightmetrics logo