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INSIGHT SERIES SESSION

Build a Custom Real-Time Dashboard in 5 Minutes

Learn how to quickly create a personalized real-time dashboard, enabling you to monitor key performance indicators (KPIs) and metrics that matter most to your contact center.

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In this fast-paced session, learn how Brightmetrics empowers Genesys Cloud users to create custom real-time dashboards in minutes. Personalized views track critical KPIs, equipping you with the tools to make data-driven decisions and respond promptly to emerging trends and operational needs.

What to expect:

  • Learn how to create a custom real-time dashboard in minutes with Brightmetrics
  • Discover how to track key performance indicators (KPIs) and critical metrics tailored to your contact center's needs
  • Gain tools and insights to make informed, data-driven decisions and respond quickly to emerging trends

Reserve your spot today and unlock deeper insights for your contact center!

Featured Speaker

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Brightmetrics equips contact centers and enterprises with intelligent analytics and reporting solutions to convert data into actionable insights. Our platform supports real-time and historical analysis, improving customer experience by driving strategic decisions and operational improvements. With Brightmetrics, businesses achieve smarter decisions, enhanced efficiency, and sustained growth through comprehensive data insights.