API functionality will allow all saved reports to be delivered through custom API calls providing the data to your BI tools on-demand - without having to configure FTP or scheduled delivery.
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Brightmetrics brings its powerful flexibility to outbound campaign data, allowing users to filter and configure the perspectives in ways that draw out the insights they need from their outbound dialer campaigns.
Brightmetrics also extends our drill-through capabilities to allow you to see the cradle to grave journey of these interactions.
Now Brightmetrics allows you to set up your most important fields from Participant Data under our Data Customizations section allowing you to have these custom fields available to pull through into your Brightmetrics reports and dashboards.